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Successfully Maximizing Touchpoints at Each Stage Of The Customer Product Ownership Lifecycle

   

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Battling Amazon, How OEMs Use and Compete with Amazon

 

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Driving Lifetime Value Through Transparency

Introduction Even as warranty service providers focus on customer experience, there is balance to be found between risk mitigation, and warranty servi...

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Warranty Innovations

Septermber 16, 2019, Louisville, KY, OnPoint Warranty Solutions, LLC- OnPoint, a leading provider of warranty services, including underwriting, servic...

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Warranty Reserves: To Insure or Not to Insure

When Does it Make Sense to Insure Manufacturer’s Warranty Risk? Find out how to Fund Warranty Expense with an aim toward Customer Service Excellence a...

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Join us at CE Week!

CEO Chris Smith will present at CE Week on June 13! He'll share how retailers and service providers can drive recurring revenue through a connected ho...

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the Age of Iot and Warranty Claims

IoT Can Drive Real Value for OEMs and Service Providers within the Product Warranty Ecosystem

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Contract with Leading Global Consumer Products Manufacturer Finalized

  OnPoint will provide warranty services on major appliance products.

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Developing Warranty Products

When building warranty plans, such as service contract programs, you must first consider the basics. What are you going to offer, who might buy them a...

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Building a Service Contract Program

Developing and launching a warranty, extended warranty or service contract program is critical for OEMs, retailers and service providers for a variety...