BETTER CUSTOMER SERVICE EXPERIENCES
- We recruit and train customer-centric front-line call center agents who work hard each day to better connect your Brand to your Customers through processes designed to create positive outcomes for every customer.
- We offer an omnichannel consumer portal, providing anytime, anywhere, any device access for product registration, plan quotes and sales, service requests and dispatching, appointment status updates and technician location, as well as value added service and product offers- for every product in the entire home or facility, driving loyalty and high total lifetime value of each consumer relationship.
- We recruit, credential and onboard trained, professional service providers, ranging from onsite or field service to depot, advanced exchange, and replacement providers incentivized to deliver great service to your consumers.