OnPoint is looking for like minded people, focused on delivering great service experiences to the consumers that depend on us each and every day to keep their products up and running under service contract or outside of contract coverage.
Browse the listings below and contact us if you think you can be an asset to our super-hero team!
We are looking for people that gain joy from helping others. Our goal in assisting customer who need help is to make the Ambassadors for OnPoint and the brands that we support. Candidates would be responsible for supporting all methods of customer contact; Telephone, Email, Chat, SMS, Social Media. Individuals in this position will work in a rapidly growing inbound contact center where our customer service is our culture. No telemarketing or collections are involved. In this role you will help customers with their product support issues and be part of a winning team. This is a full-time position at the Louisville, Kentucky office. This role might be days or evenings, depending on shift availability. All shifts require working at least one weekend day (Saturday or Sunday) every week.
Essential Duties and Responsibilities:
Essential Knowledge, Skills, and Abilities:
Beneficial Knowledge, Skills, and Abilities:
It has been and will continue to be the policy of OnPoint Warranty Solutions, LLC to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At OnPoint, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.