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We're Hiring!!

OnPoint is Hiring Service Avengers!

 

OnPoint is seeking passionate individuals dedicated to providing exceptional service experiences. Join us in supporting consumers who rely on us daily to maintain their products, whether under OEM warranty, service contracts, home warranties, or out-of-contract coverage. If you believe you'd be a great addition to our superhero team, we encourage you to explore and apply for our open positions!

 

Claims Specialist- 3 openings! 

Contract Sales Trainer

 

 If you think you are a great fit for our team, please click the button below and fill out the form. Our HR team will be in touch!

I'm Interested in Joining the Team!

Each position is listed in detail below.



Claims Specialist 

We’re hiring 3 Claims Specialists to join our growing team! 

Now offering a $250 sign-on bonus after 90 days of employment!

Schedule: Monday–Friday. You will have a set shift within the hours of 8:00 AM–6:00 PM EST.

Pay: $18–$20/hour

If you enjoy problem-solving, staying organized, and working in a fast-paced environment where your work truly makes an impact, this could be a great fit for you.

At OnPoint, our Claims Specialists play a key role in supporting our service network and ensuring claims are handled accurately and efficiently from start to finish.

What You’ll Do

  • Manage and follow up on open service claims via phone, email, and text
  • Review and process new claims, ensuring accuracy and completeness
  • Request additional information as needed to move claims forward
  • Review and approve service authorizations and invoices
  • Analyze claims to ensure they align with company policies and guidelines
  • Partner with internal teams and service providers to resolve issues quickly
  • Stay on top of workload while meeting productivity and quality goals

What We’re Looking For

  • 1–2 years of customer service experience (phone-based preferred)
  • Comfortable working across multiple systems and learning new tools quickly
  • Technical experience in HVAC, major appliances, trades, furniture, or general mechanical knowledge is a plus
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Clear and professional communication skills (written and verbal)
  • A team player with a positive attitude and strong work ethic

Why Join Us

  • $250 sign-on bonus
  • Supportive, team-oriented environment
  • Family-owned company with hands-on leadership that stays actively involved and responsive to team needs
  • Generous time off, including 14 paid holidays each year along with a PTO program
  • Opportunities for growth and development as the company continues to expand



 

Contract Sales Trainer – Furniture Protection Plans (1099)

Company: Guardian Protection Products (An OnPoint Warranty Solutions Company)
Location: Southeast U.S. (VA, NC, SC, GA preferred)
Job Type: Contract (1099)
Compensation: $400 per day + travel expenses
Schedule Commitment: Minimum 7 days per month

About Guardian Protection Products

At Guardian Protection Products, we help retailers deliver confidence with every purchase. As a leading provider of furniture protection plans, we partner with top national and regional retailers to enhance the customer experience and drive incremental revenue through best-in-class protection solutions.

Our training philosophy is simple: when sales associates believe in the value, customers do too. We invest in engaging, practical, and results-driven training that empowers retail teams to succeed on the showroom floor.

Position Overview

We are seeking a highly engaging and professional Contract Sales Trainer to deliver impactful training experiences for retail sales associates across the Southeast. This role is ideal for a seasoned retail professional who understands how to connect with sales teams, influence behavior, and drive results in a fast-paced showroom environment.

Key Responsibilities

  • Deliver dynamic, in-person sales training sessions in retail stores and group settings

  • Lead weekend training events and conduct mid-week in-store visits

  • Train associates to confidently present and sell furniture protection plans

  • Reinforce selling skills including customer engagement, needs discovery, and objection handling

  • Partner with store leadership to support training participation and follow-through

  • Represent the Guardian brand with professionalism, energy, and credibility

Qualifications

  • Extensive retail sales experience (furniture industry strongly preferred)

  • Proven sales training experience, ideally within multi-unit retail environments

  • Strong understanding of adult learning principles and training methodologies

  • Exceptional presentation and facilitation skills—polished, confident, and engaging

  • High energy, enthusiastic, and results-oriented

  • Strong attention to detail, organization, and punctuality

  • Comfortable working directly with retail sales associates on the showroom floor

  • Willingness and ability to travel regularly within VA, NC, SC, and GA

Additional Requirements

  • Must reside in the Southeast U.S. (preference given to VA, NC, SC, GA candidates)

  • Availability for weekend training events and flexible weekday travel

  • Ability to deliver a virtual training presentation as part of the interview process

  • Independent contractor (1099) status

What We Offer

  • Opportunity to represent a trusted, industry-leading brand

  • Consistent monthly training opportunities with flexible scheduling

  • Competitive daily rate plus travel reimbursement

  • The ability to make a direct impact on retail sales performance and customer experience

How to Apply

Please submit your resume along with a brief summary of your relevant retail and training experience. Selected candidates will be asked to deliver a short virtual training segment as part of the interview process.

Pay Transparency

$400 per day, plus approved travel expenses.

 


EOE


The above are intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Let's Chat!

Contact us to discuss joining our team!

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