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We're Hiring!!

OnPoint is Hiring Service Avengers!

  •  OnPoint is looking for like-minded people, focused on delivering great service experiences to the consumers who depend on us each and   every day to keep their products up and running under OEM warranty, service contract, home warranty or outside-of-contract coverage. 

 Click the titles to browse our open positions and contact us if you think you can be an asset to our super-hero team!

 If you think you are a great fit for our team, please click the button below and fill out the form. Our HR team will be in touch!

I'm Interested in Joining the Team!

Each position is listed in detail below.


 

Claims Specialist

The Claims Specialist has the responsibility for processing service claims made by the OnPoint Warranty Service Network. The position works closely with the OnPoint Service and Claims Management teams to ensure our network maintains the desired lost cost ratios. This job is located in our Louisville, KY office.

 

PRIMARY RESPONSIBILITIES:

  • Evaluate all new claims, request new data, administer claims adjudication based upon claims logic and rules
  • Analyze all claims and identify all risks and ensure processing of all claims as per company policy

PRIMARY QUALIFICATIONS:

  • Customer service experience is required
  • Claims experience is required
  • Strong attention to detail
  • Commitment to excellence and high standards
  • Excellent written and oral communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Ability to work independently and as a member of various teams and committees
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Ability to work on complex projects with general direction and minimal guidance




Independent Sales Representative, Retail

OnPoint Warranty, and its Guardian  Protection Products subsidiary, are looking to enhance our independent sales representative network.
We are looking for independent candidates who:

  • Currently have retail relationship, particularly in the furniture sector, as well as mixed retail entities.
  • Have strong training skills, as representative are responsible for store associate training store visits.
  • Monitor and support registration flows from the retailer.
  • Maintain relationships with management and decision-makers.
  • Facilitate escalations to the proper department.
  • Monitor and resupply point-of-purchase materials at retail locations.
  • Provide support to the retailers in regard to coverage questions.

WHAT WE OFFER 

  • Competitive Compensation and Incentives.
  • Robust support and sales materials.
  • Comprehensive warranty products for furniture, appliances and electronics, and more, at wholesale competitive pricing.
  • The opportunity to represent a company that works daily to deliver exceptional warranty service experiences.

 


EOE


The above are intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Let's Chat!

Contact us to discuss joining our team!

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