Our Difference

How Our Dynamic Warranty Service Stands Apart

OnPoint connects brands to their consumers through dynamic service experiences designed to reduce risk, increase efficiency, delight customers and improve bottom lines.


For Clients

  • Significant, highly profitable, recurring revenue stream
  • Sharp pricing due to low infrastructure costs
  • Differentiated service offering focused on excellent customer experiences Comprehensive, turnkey service solutions that minimize client efforts Maximized consumer lifetime value



For Consumers

  • Comprehensive, convenient, value-added service programs that complement purchases and provide service and contract solutions for existing owned products
  • Value when cost of product repair or replacement is prohibitive
  • Proprietary, global service network delivers convenient repair initiated via any device

For Insurers

  • Improved business development and client acquisition
  • Robust historical claims experience ensures profitable program pricing
  • Controlled cost and reduced risk with best-in-class claims administration technology and operational expertise

OnPoint combines four powerful elements to connect brands to their consumers through great service experiences.

  • A veteran team with 65+ years of service experience focused on delivering warranty, contract and field service excellence
  • Long-term relationships with world-class insurers that carry financial risk
  1. A global, omnichannel service management platform configured to deliver positive customer experiences
  2. A vetted, high-touch product repair network expertly managed to deliver excellent service
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Our Solutions


OEM Warranty 

OnPoint Warranty works with existing and emerging global OEMs to reinsure warranty expenses, offloading reserves through fixed cost insurance policies.

Extended Warranty

OnPoint warranty relies on its teams’ 65+ years in the warranty, contract and field service industries to craft contract and service solutions which focus on the customer experience-first.


Accidental Damage & Loss/Theft Programs

Accidental Damage and Loss plans provide simple, yet compelling consumer protection for mobile products, which today, serve as your consumers’ lifeline to family, friends, and colleagues.


Service Fulfillment

OnPoint’s team of product service veterans has 65+ years of experience in the manufacturing, insurance, warranty, field service administration and technology verticals to help your deliver the best customer service experiences possible in the industry!


Service Administration Technology

Our world-class, omnichannel solution has been built to deliver the best service experiences and the most cost-effective processes for your organization!


Forward and Reverse Logistics

OnPoint offers manufacturers and ODMs efficient, cost-effective logistics programs which improve service delivery.

Learn how OnPoint can help shore

up your balance sheet

Contact Us to Learn More


July 24, 2018, Louisville, KY, OnPoint Warranty Solutions, LLC- OnPoint, a leading provider of underwriting, service contract and extended warranties programs, logistics and field service management, has launched operations with the opening of its headquarters in Louisville, Kentucky.  

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