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Showrooming vs Webrooming: Driving Customer Engagement

There are 2 type of shoppers that all retailers should be aware of, Showroomers and Webroomers.   And, it's of critical importance that retailers adju...

blog retail dealer dealer extended warranty

Extended Warranties and Millennials: Winning Their Business

Millennials have grown accustomed to a lifestyle where they can purchase anything they would like online and literally overnight.  Let’s face it, they...

blog retail dealer dealer

Align Customer Loyalty and Extended Warranty Programs

Developing and launching a service contract or extended warranty program that aligns with loyalty programs is critical for OEMs, retail dealers and se...