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Browse our resources to find out how our solutions connect brands and consumers through great customer service experiences.

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The Case for Extended Warranties for Dealers

In our latest e-book, OnPoint Warranty helps retail dealers understand why it's so important for your sales and marketing teams to understand that extended warranties and other similar products ABSOLUTELY offer real value-added benefits to your consumers as well as how they drive measurable value to retail dealers in terms of brand loyalty, consumer experience and long-term revenue.

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Balancing Warranty Risk and Customer Satisfaction

In our newest e-book, learn how to achieve the highest levels of NPS and repeat sales, benchmarks for customer satisfaction, without increasing warranty risk or your support costs.

You'll also learn the impacts of emerging technology and changing consumer expectations.

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Increase Consumer Lifetime Value Through Service Transparency

Learn, in this new ebook, how to drive transparency in your warranty service delivery process, and its impact to customer lifetime value!

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Warranty Reserve: To Insure or Not To Insure?

In this new eBook, learn about tips for manufacturers to use when deciding to keep warranty reserve risk on the balance Sheet or to insure the risk!

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The Age of IoT in Warranty Claims

In this e-book edition, OEMs and service providers can learn about IoT technology, how to use it in warranty services

and how to create a strong strategy that maximizes its impact on product warranty costs and the consumer experience.

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Service Contracts for Dummies

In this informative e-book, find out what it takes to develop, market, sell and execute a service contract program.

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5 Ways to Drive Excellence through Third Party Service Fulfillment

In this white paper, find out from OnPoint experts how you CAN drive excellent customer service experiences using a third party service fulfillment network!

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How to Create a CX-Centric Operation

In this case study, learn how to transform your operation into a team of CX Advocates!

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Underwriting, extended warranty and service contract, service fulfillment and technology, and logistics!

Find out about the end to end solutions OnPoint Warranty offers to OEMs and retailers, ODMs, service providers and consumers-direct!


Contact OnPoint Warranty to find out how we can help deliver great customer service experiences for your consumers!

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