Our team sets us apart

Our team consists of product service veterans with 65+ years of in-field experience in the manufacturing, insurance, warranty, field service and service management technology verticals, with resumes that span the biggest brands in consumer products and services such as GE, Service Net, AIG, Samsung, Sears, Harbor Freight, and ServicePower.

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OnPoint Warranty =
Great Customer Service


When it comes to delivering great customer service solutions, like underwriting, extended warranty and service contract programs, field service administration or logistics, OnPoint relies on its team’s proven track record to deliver results for blue chip and mid-market manufacturers, retailers and service providers, as well as consumers and our insurance partners across the globe.

OnPoint Warranty launched in 2018 with operational and customer service facilities located in Louisville, KY. We are licensed US service contract administrators, and our team holds board memberships, trade group affiliations and has received accolades from industry peers.

We are 6 Sigma certified and are chartered property casualty underwriters.

Meet the Team

Michael-Baumer

Michael Baumer

Chief Technology Officer

Meet Michael
Rob-Christian

Rob Christian

President

Meet Rob
Jennifer-Breitenstein

Jenniffer Breitenstein

Chief Marketing and Operations Officer

Meet Jenniffer
Chris-Smith

Chris Smith

CEO

Meet Chris
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