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Dealerscope 40 Under 40 Names Adam Smith Honoree

Dealerscope names Adam Smith, Director of Business Development at OnPoint Warranty Solutions, an honoree in its annual 40 Under 40 list!

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From CV Magazine

OnPoint remains on point CV Magazine in it's  second issue of 2020, chat's with OnPoint Warranty CEO, Chris Smith.

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From Acquisition International

From Acquisitions International, OnPoint Warranty CEO Chris Smith speaks to how OnPoint's focus on customer experience drives more long term value for...

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Product vs. Extended Warranties: Difference Revealed

What's the difference between a product warranty and a service contract? Consumers are becoming more discerning in their buying process, now basing de...

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Showrooming vs Webrooming: Driving Customer Engagement

There are 2 type of shoppers that all retailers should be aware of, Showroomers and Webroomers.   And, it's of critical importance that retailers adju...

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Extended Warranties and Millennials: Winning Their Business

Millennials have grown accustomed to a lifestyle where they can purchase anything they would like online and literally overnight.  Let’s face it, they...

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Align Customer Loyalty and Extended Warranty Programs

Developing and launching a service contract or extended warranty program that aligns with loyalty programs is critical for OEMs, retail dealers and se...

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How Does Parts Distribution Impact Customer Experience?

OnPoint’s team of product service veterans has 65+ years of experience in the manufacturing, insurance, warranty, service fulfillment and service admi...

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Improving Customer Loyalty and Experience through Reverse Logistics

CEO Chris Smith, in November's Reverse Logistics Magazine, discusses how service organizations can improve consumer experience and long term loyalty b...

Driving Higher Lifetime Value:  5 Ways to Engage High Value Consumers and Drive Customer Retention

What Really Drives Customer Loyalty?