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OnPoint Warranty Solutions Expands Leadership team

New VP, Risk Management, Joins First Quarter C-Suite Appointments



OnPoint Warranty Solutions, LLC (“OnPoint”), a rapidly growing insuretech, mobile solutions and warranty services company, today announced that it has hired Marshall Deese as its new VP, Risk Management.


Marshall comes to OnPoint after having served several roles at Wayfair, including stints leading its business intelligence efforts, as well as supply chain activities and software development. Prior to Wayfair, Marshall led actuarial and business intelligence at a US-based third-party administrator.


At OnPoint, Marshall will lead its risk management practice, working with our insurance partners and client teams to bring appropriately underwritten, insurer-backed warranty programs to market. As part of his duties, Marshall will also lead continued development of the business intelligence modules of our insuretech platform, Service Avenger.


This new role comes on the heels of the expansion of our executive team, which, in the first quarter included the addition of Deborah Chenois, CFO; Ted Lee, COO; and Jennifer Morris, CLO, each bringing a unique skill set from the warranty sector and beyond, to the business.


Lastly, to continue assimilation of the Guardian Protection Products team, and support further expansion of the business, OnPoint has also appointed an human resources leader, Chelsea Elder, whom will manage recruitment and engagement efforts across the company.


"As a fully designated actuary, Marshall brings enhanced actuarial skills to OnPoint. OnPoint leads the business with an open book policy. Though our underwriter ecosystem is vast, oftentimes our partners lack the data and industry experience to offset the natural risk aversion tendency of insurers. Marshall brings the experience in the industry to more accurately assist in our underwriting, pricing, BI and risk management efforts,” said Rob Christian, President and Chief Risk Officer, OnPoint Warranty Solutions, LLC.


"OnPoint is fortunate that we’ve built a business and a business culture that is widely acknowledged as an exceptional place to be. Our ability to recruit and retain exceptional talent, from across many sectors is validation of our business model and of the value we place for our people", stated Chris Smith, CEO, OnPoint Warranty Solutions, LLC.


About OnPoint Warranty Solutions

OnPoint was launched by customer experience experts with proven success helping global brands by delivering underwriting and manufacturer warranty administration, mobile solutions, extended warranty programs, insuretech solutions and logistics, which drive the highest levels of consumer experience in the service industry.


Building on a foundation of connected, multinational service network, innovative insurance and marketing technology, and a global underwriter ecosystem, OnPoint creates brand loyalty through insuretech, mobile services and warranty solutions designed to reduce risk, increase efficiency, delight consumers, and improve our clients’ bottom lines. For more information, visit our website:  www.onpointwarranty.com

Jenniffer Breitenstein

Jenniffer, a 25-year veteran marketing, operations and CX executive, has demonstrated success in driving growth and execution for global service industry companies like OnPoint Warranty Solutions, ServicePower, GE, Service Net and Accent Marketing. Jenniffer is a certified 6 Sigma Green Belt, GE MDC graduate, former board member of the GE Louisville Area Education Advisory Committee and Elfun Chapter, co- chair of the GE Women’s Network Community Service Committee and was named one of the 30 Most Inspiring Women In Business in November 2017 by Insight Success Magazine.  She was named a 2019 Powerful Woman in Consumer Technology by Dealerscope and was a 2019 Stevie Award Woman in Business Bronze winner.

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