OnPoint remains on point
CV Magazine in it's second issue of 2020, chat's with OnPoint Warranty CEO, Chris Smith.
Founded in 2015, and expanded in 2018, OnPoint Warranty Solutions was launched by customer experience experts to help global brands with warranty services, including OEM warranty administration and underwriting, extended warranty products, home warranty plans, and even logistics and service fulfillment software. As Chris approaches his two-year anniversary with OnPoint, CV editors profile Chris and the company to discover why he has been named Most Influential CEO of the Year 2019 for the consumer services sector.
In the article, Chris discusses why warranty underwriting is vitally important, to help protect both products, and the people who use them. He also talks about why the company prides itself on its ability to create brand loyalty through solutions which are designed to reduce risk, increase efficiency, delight consumers, and improve
customer’s bottom line. He lays out its strategy of building on the foundation of A-rated insurance partners, a connected and expert service network, omni-channel consumer interactions, and the latest service administration technology to achieve its goals.
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