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In DealerScope's latest Warranty Round up, editors asked major consumer electronics and appliance warranty providers to share initiatives they're pursuing to help retailers drive extended warranty sales. OnPoint Warranty CEO Chris Smith Dealerscope Warranty Round Upshared with the Dealerscope Community OnPoint's major initiatives and strategies developed to help CE and appliance dealers make more money from warranty sales in 2019. 

OnPoint_Headshots_2018-4-1In the article, Chris shared how OnPoint is focused on innovating the industry by focusing on driving repeat purchases for our retailer partners, instead of the same old 'lifetime value' and 'claims avoidance' that other warranty plan administrators espouse.  

Based on a research approach to driving positive service experiences, OnPoint is creating innovative warranty products, consumer-focused omni-channel technology and solid process to drive an increase in repeat purchases from the original retailer, which in turn impacts brand loyalty and long term revenue.

Click the link below to find out more from Chris, as OnPoint continues to drive innovative warranty and service products for our retail, OEM, service provider and consumer clients! Read the Article!

Contact us to find out more how OnPoint can drive repeat sales and awesome service!

 

Jenniffer Breitenstein

Jenniffer, a 25-year veteran marketing, operations and CX executive, has demonstrated success in driving growth and execution for global service industry companies like OnPoint Warranty Solutions, ServicePower, GE, Service Net and Accent Marketing. Jenniffer is a certified 6 Sigma Green Belt, GE MDC graduate, former board member of the GE Louisville Area Education Advisory Committee and Elfun Chapter, co- chair of the GE Women’s Network Community Service Committee and was named one of the 30 Most Inspiring Women In Business in November 2017 by Insight Success Magazine.  She was named a 2019 Powerful Woman in Consumer Technology by Dealerscope and was a 2019 Stevie Award Woman in Business Bronze winner.