Building a Service Contract Program

Developing and launching a warrantyextended warranty or service contract program is critical for OEMs, retailers and service providers for a variety of reasons.

Most contract programs focus on increasing revenue at the point of sale. However, to really make measurable improvements in brand loyalty and to increase repeat sales, you also have to focus on delivering awesome service experiences post-sale.  So, how does an OEM or retailer create an innovative warranty product like a service contract program which is impactful for consumers, that also generates revenue now and in the future? By focusing on the fundamentals, of course!  When building or sourcing a warranty and service contract program from a insurer or third party administration, watch for the following, including:

  • Product Development
  • Compliance and Legal scfd-1
  • Underwriting 
  • Sales and Marketing
  • Operational Administration

In our latest e-book, you can learn about everything it takes to build a successful service contract program. Download it to learn more!

Download Our e-Book

 Happy reading!

Jenniffer Breitenstein

Jenniffer, a 25-year veteran marketing, operations and CX executive, has demonstrated success in driving growth and execution for global service industry companies like OnPoint Warranty Solutions, ServicePower, GE, Service Net and Accent Marketing. Jenniffer is a certified 6 Sigma Green Belt, GE MDC graduate, former board member of the GE Louisville Area Education Advisory Committee and Elfun Chapter, co- chair of the GE Women’s Network Community Service Committee and was named one of the 30 Most Inspiring Women In Business in November 2017 by Insight Success Magazine.  She was named a 2019 Powerful Woman in Consumer Technology by Dealerscope and was a 2019 Stevie Award Woman in Business Bronze winner.

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