---
title: Building a Service Contract Program
description: Learn what it takes to build a successful warranty plan like a service contract program from OnPoint Warranty
image: https://www.onpointwarranty.com/hubfs/shutterstock_414780130-1.jpg
---

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[blog](https://www.onpointwarranty.com/about-us/blog/topic/blog)

# Building a Service Contract Program

Developing and launching a [warranty](https://www.onpointwarranty.com/warranty-plan), [extended warranty](https://www.onpointwarranty.com/our-solutions/extended-warranty-services) or service contract program is critical for OEMs, retailers and service providers for a variety of reasons.

Most [contract](https://www.onpointwarranty.com/warranty-services) programs focus on increasing revenue at the point of sale. However, to really make measurable improvements in brand loyalty and to increase repeat sales, you also have to focus on delivering awesome service experiences post-sale.  So, how does an OEM or retailer create an innovative [warranty product](https://www.onpointwarranty.com/warranty-products) like a service contract program which is impactful for consumers, that also generates revenue now and in the future? By focusing on the fundamentals, of course!  When building or sourcing a warranty and service contract program from a insurer or third party administration, watch for the following, including:

- Product Development

- Compliance and Legal ![scfd-1](https://www.onpointwarranty.com/hs-fs/hubfs/scfd-1.png?width=593&name=scfd-1.png)
- Underwriting 
- Sales and Marketing
- Operational Administration

In our latest e-book, you can learn about everything it takes to build a successful service contract program. Download it to learn more!

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 Happy reading!

### [Jenniffer Breitenstein](https://www.onpointwarranty.com/about-us/blog/author/jenniffer-breitenstein)

Jenniffer, a 25-year veteran marketing, operations and CX executive, has demonstrated success in driving growth and execution for global service industry companies like OnPoint Warranty Solutions, ServicePower, GE, Service Net and Accent Marketing. Jenniffer is a certified 6 Sigma Green Belt, GE MDC graduate, former board member of the GE Louisville Area Education Advisory Committee and Elfun Chapter, co- chair of the GE Women’s Network Community Service Committee and was named one of the 30 Most Inspiring Women In Business in November 2017 by Insight Success Magazine.  She was named a 2019 Powerful Woman in Consumer Technology by Dealerscope and was a 2019 Stevie Award Woman in Business Bronze winner.

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### Read more of what you like

### [Warranty Strategy for Luxury vs Value Furniture Retailers](https://www.onpointwarranty.com/about-us/blog/warranty-strategy-for-luxury-vs-value-furniture-retailers)

Not all furniture retailers operate under the same conditions.

<https://www.onpointwarranty.com/about-us/blog/warranty-strategy-for-luxury-vs-value-furniture-retailers>

### [How to Train Sales Teams to Sell Protection Plans](https://www.onpointwarranty.com/about-us/blog/how-to-train-sales-teams-to-sell-protection-plans)

For most furniture retailers, protection plan performance is not determined by the plan itself—it is determined by how..

<https://www.onpointwarranty.com/about-us/blog/how-to-train-sales-teams-to-sell-protection-plans>

### [Warranty Strategy for Retailers: How to Increase Attachment Rates](https://www.onpointwarranty.com/about-us/blog/ecommerce-warranty-strategy-for-furniture-retailers-how-to-increase-attachment-rates-online)

Furniture ecommerce has fundamentally changed how customers shop—and how retailers must sell protection plans.

<https://www.onpointwarranty.com/about-us/blog/ecommerce-warranty-strategy-for-furniture-retailers-how-to-increase-attachment-rates-online>

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