From Acquisitions International, OnPoint Warranty CEO Chris Smith speaks to how OnPoint's focus on customer experience drives more long term value for its client brands.
In the article, Chris discusses why he and partner, President and Founder Rob Christian, launched OnPoint Warranty in 2018. Spotting several industry trends and opportunities to provide innovative OEM warranty services, extended and home warranties to dealers and direct to the consumer, they assembled a veteran team, an insurance partner ecosystem and a technology stack that enabled them to offer unmatched levels of consumer service experiences.
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