OnPoint, a leading provider of warranty services, including underwriting, service contract and extended warranty programs, home warranty, logistics and service management technology, has executed an agreement with TMGcore. OnPoint will assist TMG with the development of warranty and extended service programs for its 2 Phase Liquid Immersion High Performance Computing Products.
TMGcore, headquartered in Plano Texas, develops advanced data center hardware, software and service solutions targeted to commercial data center applications. TMGcore’s solution set is a first-to-market, patent pending, two-phase liquid immersion cooling and high efficiency power system technology solutions developed for large-scale, high-density computing operations, as well as distributed edge and "over the edge" applications. Its products deliver a market advantage for its clients, relative to traditional data center technologies.
“TMGcore’s key focus is on building our technology. Our platform is market changing. It’s targeted to the leaders in high capacity data centers. Industry leaders expect industry leading post-sale service. Therefore, our warranty services must be constructed to meet the high demands of this space. We’ve partnered with OnPoint’s team to help us structure the warranty program to ensure our products are installed, maintained and serviced correctly, so as to ensure equipment operation in an environment where outages cannot happen. OnPoint’s warranty expertise is a great asset to our business. We’re relying on them to help build the warranty foundation and then, reseller and service delivery programs that enhance product ownership and revenue streams.”, said John-David Enright, CEO, TMGcore.
TMGcore has retained OnPoint Warranty Solutions to construct its product warranty program. OnPoint will work with the TMGcore organization to underwrite its OEM warranty, providing balance sheet-beneficial risk mitigation strategies to the OEM on its new product venture. Additionally, OnPoint’s warranty service experts will work with TMGcore to define warranty standards, warranty collateral, warranty operation procedures, warranty service delivery protocols, as well maintenance and service networks.
Rob Christian, President and CRO, OnPoint stated, “TMGcore is an exciting client for OnPoint. Though warranty services are our core competency, this commercial application is a new vertical extension for us. We’ve worked with hundreds of manufacturers over time, both in warranty underwriting and administration, however, a commercial, high available product requires nuances in service delivery that aren’t necessary in the consumer products space. We’re honored to have been selected by TMGcore and are excited to be part of this product from the ground up.”
About OnPoint Warranty Solutions
OnPoint was launched by customer experience experts with proven success helping global brands deliver underwriting, service contract and extended warranties, home warranties and manufacturer warranty programs, service fulfillment, service administration technology and logistics, to drive the highest levels of consumer experience in the service industry. Building on the foundation of a connected, multinational service network, omni channel customer interactions and consumer-focused technology, OnPoint creates brand loyalty through service contract and service solutions designed to reduce risk, increase efficiency, delight consumers and improve our customer’s bottom line. For more information, visit our website: www.onpointwarranty.com