OnPoint Warranty Signs MRCOOL™ to Comfort Protection Program

Extended Warranty Program Protects Air Conditioning, Heating and Water Products

OnPoint Warranty Solutions, a leading provider of insuretech, mobile solutions and warranty services, including OEM underwriting and warranty administration, extended warranty programs, home warranty, HVAC warranty, and logistics, has signed MRCOOL™ to its Comfort Protection HVAC warranty program.

ocp_logo-2The Comfort Protection Program for HVAC equipment was created in 2020 to revolutionize the industry. Current programs are short on coverage options, long on complexity and poor in service delivery. OnPoint’s innovative, underwritten program offers HVAC equipment resellers the ability to easily sell warranties that deliver peace of mind to homeowners, while improving revenue and driving down administrative costs related to selling and servicing equipment. Comfort Protection also offers innovative underwriting solutions which provide manufacturers, distributors and lenders a competitive edge through embedded warranties which reduce risk and improve revenue.Picture2

MRCOOL™ will offer contractors and DIY homeowners alike optional extended warranties, as well as enhanced, embedded warranties on certain MRCOOL™ products, providing repair protection for heating, air conditioning and water products it sells via its ecommerce store.

Warranties for the Comfort Protection Program from OnPoint are underwritten by Zurich North America, and enable manufacturers, distributors, dealers, service provides, industry software vendors and lenders to offer an insurer-backed warranty solution in all 50 states.

“OnPoint is the only insuretech and warranty administrator which can offer our company a full suite of protection products which maximize our revenue and competitive advantage, while ensuring that our products are well-serviced in the field and our dealers quickly compensated for repairs. We are delighted to offer the Comfort Protection Program to our buyers, said Matt Seabuagh, Director of Business Development, MRCOOL.

Chris Smith, CEO, OnPoint Warranty, stated, “We are excited to add MRCOOL™ to our Comfort Protection family. Over the years, our team has worked with the biggest programs in the industry. We understand that manufacturers, distributors, dealers, service providers, industry software vendors and lenders are looking for innovation in the extended warranty space, and for insuretech solutions which streamline the selling and servicing of HVAC equipment under warranty. Our embedded programs provide another level of risk abatement and revenue generation, by enabling manufacturers to extend the OEM warranty period on equipment directly out of the warehouse.

We have assembled a deeply experienced team to run the Comfort Protection business and ensure that every warranty reseller maximizes sales and service revenue, while also guaranteeing exceptional warranty repair experiences for homeowners. We are excited to add MRCOOL™ to the OnPoint family of warranty resellers!”

About OnPoint Warranty Solutions

OnPoint was launched by customer experience experts with proven success helping global brands by delivering underwriting and manufacturer warranty administration, mobile solutions, extended warranty programs, insuretech solutions and logistics, which drive the highest levels of consumer experience in the service industry.

Building on a foundation of connected, multinational service networks, innovative insurance and marketing technology, and a global underwriter ecosystem, OnPoint creates brand loyalty through insuretech, mobile services and warranty solutions designed to reduce risk, increase efficiency, delight consumers and improve our clients’ bottom lines.  For more information, visit our website:  www.onpointwarranty.com

Jenniffer Breitenstein

Jenniffer, a 25-year veteran marketing, operations and CX executive, has demonstrated success in driving growth and execution for global service industry companies like OnPoint Warranty Solutions, ServicePower, GE, Service Net and Accent Marketing. Jenniffer is a certified 6 Sigma Green Belt, GE MDC graduate, former board member of the GE Louisville Area Education Advisory Committee and Elfun Chapter, co- chair of the GE Women’s Network Community Service Committee and was named one of the 30 Most Inspiring Women In Business in November 2017 by Insight Success Magazine.  She was named a 2019 Powerful Woman in Consumer Technology by Dealerscope and was a 2019 Stevie Award Woman in Business Bronze winner.

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